Transitioning all Homeowner Locate Requests to Online Submissions Starting March 28, 2025

Beginning March 28, 2025, Ontario One Call will transition to an online-only submission process for homeowner locate requests. This change is designed to streamline processes, improve accuracy, and enhance service efficiency.  Here are the key details you need to know: What Is Changing? Effective March 28, 2025, homeowners must submit all locate requests through our

Introducing the Improved Locate Request Sharing Service

As part of our Digital Transformation, we are introducing an improved Locate Request Sharing Service to help excavators save time and resources. Sharing locates can be done by including another excavator’s contact information in the locate request. If that’s not possible, you can now share your locate requests in an improved format with other contractors if their digging

New Consultation on Amendments to the Ontario Underground Infrastructure Notification System Act, 2012

Dear Stakeholders, The Ministry of Public and Business Service Delivery and Procurement is considering changes to the Ontario Underground Infrastructure Notification System Act, 2012 (OUINSA) that would set out a new process that may be followed where there is no agreement between project owners and Underground Infrastructure Owners (UIOs) when selecting a Dedicated Locator Service Provider (DLSP).

New Dedicated Locator Regulation Now In Effect 

Dear Stakeholders, Following consultations with the industry, the Ministry of Public and Business Service Delivery and Procurement developed a new regulation under the Ontario Underground Infrastructure Notification System (OUINS) Act, 2012 that would allow designated broadband projects to have the option of using the Dedicated Locator (DL) Model or the standard locate process to locate underground infrastructure. The regulation took

Ontario One Call new Strategic Plan: Safely Digging into the Future

Ontario One Call, a leader in safe digging promotion, is excited to announce its new comprehensive three-year strategic plan. This plan is designed to promote safe excavation practices and transition the organization into a leading regulatory authority, ensuring the highest standards of safety and excellence in the industry. The new 2025-2027 Strategic Plan – Safely Digging into

Ontario One Call Annual and Special Members’ Meeting –  Voting Results

On September 10, 2024, Ontario One Call held its Annual and Special Members’ Meeting (ASMM) at 1:15 p.m. as part of our inaugural Conference and Trade Show. The meeting, hosted virtually and in person at Woodbine Banquet Hall, adjourned at 2:03 p.m. Members cast 51 total votes (Proxies and Digital Ballots combined). All motions before the Membership

Ontario One Call Digital Roadmap

Dear Stakeholders, We are excited to share Ontario One Call’s digital roadmap, which outlines our current and future initiatives to enhance our service delivery for excavators and underground infrastructure owners (UIOs). This roadmap reflects our commitment to improving your experience and ensuring more efficient processes. Key projects in our digital roadmap include: Faster and more efficient locate

Ontario One Call Conference & Trade show 2024

We are thrilled to announce the finalized program of our inaugural Conference & Trade Show on September 9-10, 2024 at the Woodbine Banquet Hall in Toronto! This two-day event will showcase experts who will share insights, the latest trends and innovations in excavation safety, damage prevention, compliance requirements, regulatory updates, and so much more. *Interested in attending the 2025 Ontario One Call Conference