We apologize for the delay. We are working on multiple solutions to improve the turnaround time in the coming weeks. Suspended Locate Requests April 20, 2022 Dear Members, Excavators, and Stakeholders: As you may be aware, suspended locate requests are taking Ontario One Call longer than normal to process. We apologize for the delay and thank you for your
Category: News
Bill 93 – Dedicated Locator Process Webinar
Bill 93 received Royal Assent and is now law. Attend our Dedicated Locator Webinar on May 6th Webinar Dedicated Locator Process Dear Members, Excavators, and Stakeholders: On April 14th, 2022, Bill 93, Getting Ontario Connect Act was voted into law by the Ontario Legislature. The final version of the legislation will be available shortly at: www.ola.org Additional
New Marketing Materials Available
We have images, videos, and messaging for you to download and use. Dig Safe Month and year-round assets available New Marketing Materials Available for Dig Safe Month It’s that time of year, again! The sun is out and people are looking to get a head start on their projects. Did you know that there are still many people who
Apple computer users having issues submitting online?
Apple computer users running Mac OS Monterey, please note there is a known issue with Mac OS Monterey that affects certain web sites including our web portal. We recommend using another device that is not running Mac OS Monterey. Or as a work around ; if you only have access to a computer running Mac
New Legislation and Webinar
Webinar Recording Now Available – Find out more about the proposed changes to the legislation. New Ontario One Call Legislation and Upcoming Webinar Dear Members, Excavators, and Stakeholders, On March 7th, 2022, in the Ontario Legislature, the Hon. Kinga Surma, Minister of Infrastructure introduced, Bill 93, the Getting Ontario Connected Act. The legislation, if passed,
Excavator Survey Results 2022
See the results of the 2022 Excavator Survey. The Excavator survey provided a number of valuable findings that we want to share with all stakeholders. Excavator Survey Results 2022 Dear Stakeholders, In February 2022, Ontario One Call conducted an online survey of over 1,000 excavators. The Excavator survey provided a number of valuable findings that
System Maintenance
Attention Users Scheduled System Maintenance Beginning 09:30 AM(EST) Friday, January, 28th, 2022 until 2:00 PM(EST) Saturday, January, 29th, 2022; Ontario One Call will be performing maintenance on its information technology systems. During this time we will only accept emergency locate requests via telephone and dispatch via a manual process. The following services will not be
Excavator Survey
Calling all Ontario Excavators. Have your say. Take our 2022 Excavator Survey. Your input will help shape the future directions of Ontario One Call. Excavator Survey 2022 Calling all Ontario Excavators Give us your ideas and opinions. Your input will help shape the future directions of Ontario One Call. Take our excavator survey today! Please share
New Web Portal Training Videos Are Now Available
Want to learn how to use the new Web Portal? New Web Portal Training Videos are now available. New Web Portal Training Videos Now Available Want to learn how to use the new Web Portal? The launch of the new Web Portal is only a couple of weeks away! Watch our training videos to learn on how