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Governing Documents

Governing Documents

Ontario One Call is governed by a set of laws, regulations, Memorandum of Understandings, By-laws and associated schedules.

Important Links

  • The Act – this is the foundation of Ontario One Call
  • Regulation – gives Ontario One Call the ability to use administrative penalties as one of its industry performance improvement tool
  • Memorandum of Understanding – the agreement between Ontario One Call and the Ministry of Public and Business Service Delivery (MPBSD)
  • Minister’s Order – Maximum percentage of Board Directors
  • Minister’s Order – Size of Board under The Act
  • By-Law 3
  • Schedule 1 to By-Law 3 – set of rules drawn from the Act that govern OOC, its membership, and users of its system
  • Rules – plainly written document to help stakeholders understand what their obligations are and how to stay compliant
  • Policies – this section includes compliance policies and employee policies and procedures

Annual Reports