Request A Locate

Homeowners
- - - Homeowners
      
      Whether you are a homeowner, renter, or tenant, if you are planning to dig you must submit a locate request. Click before you dig applies to every job, big or small. Whether you’re building a fence, putting in a pool, planting a tree or digging a new garden, or any other digging project you need to contact Ontario One Call.
Contractors
- - - Contractors
      
      Contacting Ontario One Call will help protect you and your project from unnecessary damages, injuries and financial penalties. We notify buried infrastructure owners that you are excavating.
Infrastructure Owners
- - - Infrastructure Owners
      
      Infrastructure Owner login links, best practices and other resources.
Dedicated Locator
- - - Dedicated Locator
      
      Take control of your project with Dedicated Locator. Learn more on how a single resource used to mark all underground infrastructure within a project area, can help your project.
Compliance and Industry Performance
- - - Compliance and Industry Performance
      
      Ontario One Call regulates public utility locating and safe digging in the Province of Ontario. File a complaint, view performance reports and find supporting resources.
About Us
- - - About Us
      
      Ontario One Call is a public safety administrative authority that acts as a communications link between buried infrastructure owners and individuals who are planning to dig in the province of Ontario.
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Infrastructure Owners (Members)

Infrastructure Owners (Members)

This section includes resources specifically intended for Infrastructure Owners (Members) participating in Dedicated Locator.

Ontario One Call will provide a Dedicated Locator Project Notice to Members affected within a DL Project area. As per the Ontario Underground Infrastructure Notification Systems Act 2012, the Member has 10 business days to enter into an agreement for the use of a Dedicated Locate Service Provider (DLSP) and provide mapping and any other standards that the DLSP considers necessary to complete valid locates for the project.

Ontario One Call hosts regular Q&A webinars to go through the new legal concept of Dedicated Locator model, requirements, agreements and processes Members can share together within the group. If you wish to be a part of the Members Q&A webinars, please contact us at DL@OntarioOneCall.ca.

Best Practices

Searching for Dedicated Locator Requests

Please consult this how-to guide to learn how to use the reverse look-up method of searching for DL Locate Requests in the web portal.