Ontario One Call has published the newly approved Ontario One Call Rules for Underground Infrastructure Owners and Excavators. These updates reflect annual clarifications, formatting improvements, and necessary amendments aligned with recent changes to the Ontario Underground Infrastructure Notification System Act, accompanying regulations, and OOC’s Memorandum of Understanding obligations. This year’s revisions include updates related to
At Ontario One Call, we are committed to making your experience smoother, faster, and more responsive. We are launching a Live Chat function in two areas: This new feature will allow you to connect directly with a Live Customer Support Specialist who can assist with locate requests, answer questions, and help you find the information you need. This enhancement is part of
Overview The “Building a More Competitive Economy Act” has passed third reading in the Legislature. Ontario One Call is supporting the work needed to install signs in school zones by ensuring safe digging and facilitating timely underground infrastructure locates. Scope of the Project ▪️40 Municipalities have municipal speed cameras in use across Ontario. ▪️Municipal speed
On October 22, 2025, Ontario One Call held its Annual Meeting at 4 p.m. as part of our Conference and Trade Show. The meeting, hosted in person at Blue Mountain Village Conference Centre, adjourned at 4:30 p.m. Members cast 33 total votes (Proxies and Digital Ballots combined). All motions before the Membership were supported. The details
Join us in person on October 22, 2025, at 4 PM EDT October 9, 2025 – Ontario One Call (OOC) hereby gives notice of an annual meeting of the Members under section 6.02 of By-law No. 1. This meeting is open to OOC Members and non-members (including the public), but attendance for Members and non-members requires advance
September 15 to 19, 2025 is Sewer Safety Week. This joint initiative is promoted by Ontario Safety Partners OOC, Enbridge Gas, TSSA, Utilities Kingston, and Kitchener Utilities to raise awareness about sewer safety inspections (SSI). SSIs can save lives! Some underground natural gas pipes may have been unintentionally installed through sewer pipes – a situation known as a sewer cross bore.
Dear Stakeholders, Ontario One Call will be hosting two virtual webinars to discuss our proposed new fee model as part of our legislated cost recovery mandate. These sessions will provide an overview of the proposed changes, the reasons behind them, and the benefits of moving to a sustainable funding model. Webinar Dates Both webinars
Ontario One Call will be initiating stakeholder consultations beginning today, September 3, 2025, on new fee proposals in support of achieving cost recovery. To fulfill its public safety mandate, Ontario One Call has invested significantly in technology, service improvements, safety promotion, and regulatory enhancements. These efforts have driven a broad organizational transformation, resulting in greater stakeholder
Following a comprehensive search process conducted in partnership with an executive recruitment firm, the Board of Directors is pleased to announce that Mr. Mitch Panciuk is the new President and CEO of Ontario One Call succeeding Mr. Jim Keech, who has led the organization with dedication over the past three years. Mr. Panciuk brings a wealth
Discover What’s Ahead: Ontario One Call Conference & Trade Show 2025 We’re excited to unveil the program for the upcoming Ontario One Call Conference & Trade Show, taking place October 22–24, 2025, at the Blue Mountain Village Conference Centre. This three-day event will explore the past, present, and future of safe excavation showcasing Ontario One Call’s transformation
