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IT’S FREE. IT’S EASY. IT’S THE LAW.

Who is Ontario One Call?

Ontario One Call acts as a communications link between buried infrastructure owners and homeowners who are planning to dig.

If you are planting a tree, building a fence or a deck, digging a new garden, or doing any project that requires you to dig, you must contact Ontario One Call at least 5 days before.

Ontario One Call will notify buried infrastructure owners that you plan to dig. Reps from each underground buried infrastructure owner will come out to mark the location of buried underground lines and cables on your property so that you can dig safely.

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Call for Small Digs

Call before you dig applies to every job, big or small. Whether you’re building a fence, putting in a pool, planting a tree or digging a new garden, or any other small digging project you need to contact Ontario One Call.

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FENCE

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DECK

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GARDEN

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POOL


How Locate Requests Work

Step 1

Contact

At least 5 days before you dig, submit a locate request at OntarioOneCall.ca or 1-800-400-2255. We will notify underground infrastructure owners that you plan to dig.

Step 2

Locate

Locators from each underground infrastructure owner will come out to locate the buried lines & cables.

Step 3

Dig

Dig safely. Respect the marks and follow the instructions that are provided.


Required Information

Who

  • First & last name of property owner

When

  • Expected date of project

Where

  • Address of the property

Max Depth

  • Estimated depth needed to dig

Type Of Work

  • Fence
  • Pool
  • Landscaping

Method

  • By Hand
  • By Machine

Hiring a Contractor?

If you have hired a contractor, make sure your contractor has contacted Ontario One
Call before they start your project. If you are a contractor click here

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Requesting a locate through Ontario One Call is free

If you are planting a tree, building a fence, deck or shed, digging a new garden, or doing any DIY project that requires you to dig, you must contact Ontario One Call at least 5 days before. Please keep this minimum time in mind when scheduling tool rentals and other factors related to your project.

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There Are Two Ways To Make A Locate Request

Use our web portal to save time and make the most accurate locate request

Call our customer service agents
1-800-400-2255