Dear Stakeholders, Ontario One Call has several important updates to share. Here’s what’s covered in this newsletter: Continuation to Dig After Expiry of Validity Period Regulation Takes Effect November 1 A new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 will come into effect on November 1, 2026, creating a new pathway for eligible excavation
Dear Stakeholders, As we continue preparations for our transition to Ontario Dig Authority on October 1, 2026, we are sharing important information to help ensure uninterrupted delivery of critical operational communications. As part of this transition, we will be introducing a new email domain for delivering critical operational notifications related to locate requests, ticket activity, underground infrastructure communications, and other
Join us on October 1, 2026, at 3:30 PM EDT August 20, 2026 – Ontario One Call (OOC) hereby gives notice of an annual meeting of the Members under section 6.02 of By-law No. 1. This meeting is open to OOC Members and non-members (including the public), but attendance for Members and non-members requires advance registration. Non-member attendees
Ontario One Call and the Association of Ontario Road Supervisors (AORS) have signed a Memorandum of Understanding to strengthen safe excavation awareness, damage prevention education, and professional development across Ontario’s road and public works sectors. Through this partnership, Ontario One Call and AORS will work together to expand access to practical education, training, and resources that support safe and compliant
Ontario One Call’s Annual Report is now available. Read the report here.
Dear Stakeholders, Thank you for joining us for our rebrand information session, where we shared details about Ontario One Call’s upcoming brand transition and introduced our new name: Ontario Dig Authority. We appreciate your time, participation, and continued partnership as we begin this new chapter. Key Takeaways: Important Dates & Activities July – September 2026: New
October 1, 2026 • Old Mill Hotel, Toronto Ontario One Call is hosting its second Industry Safety Awards, following the Annual Meeting. The awards will recognize transformative innovations and accomplishments that are building the future of underground infrastructure protection and damage prevention. Do you know someone who is going above and beyond to keep dig sites
Temporary construction and road work restrictions are in effect in certain areas of Toronto from May 1 to July 31 as part of traffic management measures related to the 2026 FIFA World Cup. These restrictions may include limits on construction permits and construction activity. Contractors and excavators planning work in potentially affected areas are encouraged to
Following consultations with the industry, the Ministry of Public and Business Service Delivery and Procurement made a new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 (the “Act”) that prescribes circumstances where digging may continue beyond the locate validity period without having to request a new locate. If the dig site meets the circumstances set
To better support our stakeholders, Ontario One Call has introduced a new External Complaint Form. This form allows individuals to submit complaints related to Ontario One Call’s service. The form is available through the Contact Us section of our website and helps ensure that service-related concerns are received and reviewed by the appropriate team. Before You Submit a Complaint This form is
