Ontario One Call and the Association of Ontario Road Supervisors (AORS) have signed a Memorandum of Understanding to strengthen safe excavation awareness, damage prevention education, and professional development across Ontario’s road and public works sectors. Through this partnership, Ontario One Call and AORS will work together to expand access to practical education, training, and resources that support safe and compliant
Ontario One Call’s Annual Report is now available. Read the report here.
Dear Stakeholders, Thank you for joining us for our rebrand information session, where we shared details about Ontario One Call’s upcoming brand transition and introduced our new name: Ontario Dig Authority. We appreciate your time, participation, and continued partnership as we begin this new chapter. Key Takeaways: Important Dates & Activities July – September 2026: New
October 1, 2026 • Old Mill Hotel, Toronto Ontario One Call is hosting its second Industry Safety Awards, following the Annual Meeting. The awards will recognize transformative innovations and accomplishments that are building the future of underground infrastructure protection and damage prevention. Do you know someone who is going above and beyond to keep dig sites
Temporary construction and road work restrictions are in effect in certain areas of Toronto from May 1 to July 31 as part of traffic management measures related to the 2026 FIFA World Cup. These restrictions may include limits on construction permits and construction activity. Contractors and excavators planning work in potentially affected areas are encouraged to
Following consultations with the industry, the Ministry of Public and Business Service Delivery and Procurement made a new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 (the “Act”) that prescribes circumstances where digging may continue beyond the locate validity period without having to request a new locate. If the dig site meets the circumstances set
To better support our stakeholders, Ontario One Call has introduced a new External Complaint Form. This form allows individuals to submit complaints related to Ontario One Call’s service. The form is available through the Contact Us section of our website and helps ensure that service-related concerns are received and reviewed by the appropriate team. Before You Submit a Complaint This form is
Dear Stakeholder, As part of our ongoing efforts to improve our services and support for you, we are sharing an important organizational update. Effective today, April 10, 2026, Ontario One Call’s Member Services team will operate under the name Infrastructure Account Services (IAS). While the name is new, you will continue working with the same team and receiving
GUELPH, ON – Ontario continues to see significant preventable damage to underground infrastructure because critical safety steps are being ignored or not followed. Despite clear legal requirements, too many projects are still moving forward without valid utility locates. Every skipped step increases the likelihood of striking buried infrastructure, putting workers, homeowners, and entire communities at
As we head into another busy excavation season, education, compliance, and collaboration are more important than ever. To mark Dig Safe Month, Ontario One Call is hosting a webinar series designed to help excavators and underground infrastructure owners (UIOs) stay informed, compliant, and safe in 2026. Each session will highlight key topics, including the locate request process, compliance insights, industry partnerships, and the critical role of damage reporting
