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Professional Locate Administrator Course (PLAC)

Do you know where to find the answers?

Be the expert. By signing up for the online interactive Professional Locate Administrator Course (PLAC), you will gain knowledge on how to effectively request and manage locates.

The course provides an in-depth understanding of the steps necessary to effectively manage locates within the Province of Ontario. Learn to plan projects, make accurate locate requests, stay within the regulations, utilize tools, avoid issues, troubleshoot and so much more.

Complete PLAC and receive 1 credit toward a Gold Seal Certification through the Canadian Construction Association.

Become a certified expert.

Register Today for the Professional Locate Administrator Course

Register Today!



Are you buying for a group of 5 or more? Reach out to our Education and Training Department

Professional Locate Administrator Course Details

What topics does the course cover?

There are nine interactive modules covering various topics, including:

  • Hazard identification
  • Damage Prevention
  • Rules and Regulations
  • Project Planning
  • Using portal tools
  • Types of Locate Requests and when to use them
  • Dig Types and Dig Details
  • Locate Packages
  • Troubleshooting (Late Locates, Fixing incorrect locate request, cancelling a locate requests, locate renegotiation)
  • And so much more…

PLAC Questions

Who Should Take This Course?

If you work for a company that excavates, and your job involves requesting and/or organizing locates, this course is for you. Whether you are taking this course as a refresher or are brand new to the industry, when finished, you will be the go-to-person within an organization to answer questions related to locates.

How Long Does The Course Take?

The estimated learning time is 6 hours. Learn on your own time, at your own pace.

Is There A Certificate?

Upon successful completion of this online course, a certificate of completion will be available for download and printing. The certificate is valid for 3 years from the course completion date.

Where Is The Course Offered?

PLAC is a self-guided online course available 24/7. The course is run on the Coursettra learning management software.

Support and Troubleshooting PLAC

For support and troubleshooting answers, please see the appropriate category below to learn more.

Payment Terms
Full payment is expected at the time of purchase. All prices are in Canadian dollars, except where specifically stated, and subject to applicable sales tax.

Ontario One Call accepts payment through PayPal for e-learning courses.

Refund Policy
Course credits or full refunds are available to learners who do not complete more than the first educational module, for any reason. In exceptional situations where the learner can demonstrate a defect with the course or service, please contact the Education and Training Department to review your specific case.

Refunds will be credited back to the original method used, where possible. Please allow 14 business days to process refund requests.

Refund requests must be made to Ontario One Call’s Education and Training Department.

  • Change your web browser – Coursettra works best using the Google Chrome web browser and it is recommended that you use Chrome when taking an e-learning course.
  • Check your Internet connection. If you are in an area with spotty service, Coursettra may be slow or may not be receiving enough broadband to complete the actions you are requesting.
  • Reset – Close down the module and re-open. The course should resume at the same spot.

If the above fail, reach out to our Education and Training Department.

If you are stuck on the Welcome to Coursettra LMS page and want to get back to the course:

Click on the Administration tab
Click on the Use Portal link
Once you are back to the training centre page, click on your course to resume

If you are stuck on a Coming soon page and want to get back to the course:

Click on the Dashboard button to go to the Welcome Page
Click on Use Portal under the Administration tab
Once you are back to the training centre page, click on your course to resume

If your profile shows your certification as complete but the certification is showing failed, not started, or in progress, it means that you may have registered yourself into the same course more than once. Please reach out to our Education and Training Department so that we can correct your account.

Congratulations on completing the program.

To find your certificate of completion:

Login to Coursettra.
Under My Training Programs – click on your completed program
Click on Certificate of Completion
Click on the printer icon to save or print your Certificate

To check your certification status, log into your account, and view the certification within your profile. This will say “complete” or “expired.”

Your certificate is valid for 3 years.

To create an account for Ontario One Call’s e-learning course

  1. Go to this link: https://app.coursettra.com/portal/login
  2. Click “Create Account” to create a new account. This login is separate from the Web Portal login, so a new one will need to be created

For more help, please follow our step by step instruction guide.

To create an e-learning account in Coursettra, you must have an email.

It is recommended that you use a personal email, but a work email is also acceptable.

It is also recommended that each student has a unique email, so no two students have the same email address. This will make it easier for the Education and Training Department to troubleshoot any issues.

To update your account details (name, email address, phone number, or address), log into your Coursettra account and click on “edit my profile” (located at the top left corner under your name and student number).

Your e-learning account and learning history belong to you.

If you changed or left your job please reach out to our Education and Training Department, and we will update the profile.

To change your password, log into your Coursettra account and click on “change password” (located at the top left corner under your name and student number).

To recover/reset your password, go to the Coursettra login page, and click the “Reset/Forgot password” link at the bottom right of the login box.

Enter your username and click “Send Code.” A code will be sent to the verified email address that’s associated with that username. A window will pop up and prompt you to enter the temporary password sent to your email. Check your email for a message with a code from mail@4iqidentity.com.

Once you receive a code you will have 24 hours to use the code to reset your password. Go back to the Coursettra page and enter your new password and then the code. Click the reset password.

Please note, if you did not verify your email when creating your account, you will not be able to reset your password. Please reach out to our Education and Training Department for assistance.

To register a group of 5 or more people reach out to our Education and Training Department.