2022 Highlights and A Glimpse Into 2023

Take a look at our 2022 highlights! Thank you to all our stakeholders for making Ontario safer!

2022 Highlights & A Glimpse Into 2023

Mandatory Damage Reporting
January 13, 2023

  • Top volume Members are required to report damages into DIRT
  •  All members are encouraged to submit damage reporting
  • Members are expected to submit data for the year 2022 by January 13th, 2023

Learn More

New Website Launch
February 2023

  • Improved navigation
  • New design
  • The information you need at a click!

Ontario One Call Virtual AGM
June 15, 2023

  • Have your voice heard! SAVE THE DATE!
  • The registration link and the AGM related documents will be shared with stakeholders in the Spring


Dedicated Locator

Contractors and project proponents are wanting more control over how, when and where locates are delivered.  That’s why dedicated and self-locating models are becoming more and more popularRead more

Web portal

At the beginning of 2022, One Call implemented a web portal to streamline locate requests and improve efficiency and accuracy.
95% of locate requests are now successfully submitted through the web portal!

Changes to our Act

The OUINS Act has changed and there are new rules in place! Please review the most significant changes for Members and Excavators.

Read More


  • Performance Based Billing (PBB) has been deferred to June 2023.
  • NO change in the way membership fees are calculated

Read More



Would you like to know more about Dedicated Locator and our educational programs? You can catch our team at multiple conferences:
ROMA (Toronto) – Jan. 22-24, 2023
Landscape Ontario Congress (Toronto) – Jan. 10-12, 2023
OSWCA  (Blue Mountain) – Feb. 5-8, 2023
ORCGA Damage Prevention Symposium (Windsor) – Feb. 7-9, 2023


  • The consultations regarding the Regulation supporting Bill 93 are concluded. The Ministry is reviewing the abundant feedback received from the industry
  • Following the Regulation’s approval, new Rules and Policies will be implemented. We will keep you updated.

Increased Contact Centre Staffing

One Call has been preparing for a new busy Dig Season! We are increasing the staffing of the Contact Centre and training new customer service reps 3 months earlier than in previous years so we can offer you a quicker and more efficient service.


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Ontario One Call – 1-104 Cooper Drive – Guelph – Ontario

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