Ontario One Call Leadership Announcement

Please read this announcement about Ontario One Call’s President & CEO. Ontario One Call Leadership Announcement  Dear Stakeholder, I am pleased to announce that Jim Keech has accepted the role of Ontario One Call’s President and CEO, effective immediately. Jim was brought on to help guide the organization at a pivotal time in our history. Shaped

Rapid Stakeholder Survey

Calling all Stakeholders! Tell us what you think about the Proposed Administrative Monetary Penalty Regime. Rapid Stakeholder Survey 2022 – Proposed Administrative Monetary Penalty Regime Calling all Stakeholders Ontario One Call is transitioning to a service-oriented regulator and, pending the Regulation’s approval, will be implementing an Administrative Monetary Penalty (AMP) regime as mandated by the OUINS Act. More

2022 Highlights and A Glimpse Into 2023

Take a look at our 2022 highlights! Thank you to all our stakeholders for making Ontario safer! 2022 Highlights & A Glimpse Into 2023 Mandatory Damage Reporting January 13, 2023 Top volume Members are required to report damages into DIRT  All members are encouraged to submit damage reporting Members are expected to submit data for the

Performance Based Billing – Deferred

Please read this deferral notice about Performance Based Billing. It will be reviewed at our next AGM. Performance Based Billing – Deferral Notice Dear Member, This is to inform you that Performance Based Billing has been deferred, and will not be implemented as initially planned for January 2023. Ontario One Call will provide a recommendation

Mandatory Damage Reporting due by Jan. 13, 2023

Please read about Mandatory Damage Reporting for top volume members. Non-top volume members are encouraged to submit damage reporting as well. Mandatory Damage Reporting – Reminder Dear Member, This is a friendly reminder that our top volume Members (see the list below) are required to report damages into DIRT by January 13th, 2023. While this is mandatory for top volume

New Relocate Timeframes

Relocate and remark timeframes have changed! Please read this communication to find out more details about the new timeframes. New Relocate Timeframes Dear Stakeholder, Effective July 28th, relocate/remark timeframes will be updated on our web portal to reflect the most recent changes to our Act, in particular, the Validity Period of a Locate extended to 60 days as

Mandatory Damage Reporting

Please read about Mandatory Damage Reporting for top volume members. Non-top volume members are encouraged to submit damage reporting as well. Mandatory Damage Reporting Dear Member, This is to to inform you about Mandatory Damage Reporting. While only our top volume Members (see the list below) are required to report damages into DIRT, we encourage all members to

Member Survey – Service Levels Results

See the results from the 2022 Member Survey on Services Levels. The questions were intended to gauge where Members wanted Ontario One Call’s service levels to be, and what level of budget increase they would accept to see the changes (if any). The following report outlines the results. Member Survey Service Level Results 2022 Dear

Voting Results – 2022 AGM

The voting results for the 2022 Annual General Meeting are complete. By-Law 3 passed, By-Law 3 to Schedule 1 passed, Goldson and Associates CPG passed. Voting Results 2022 Annual General Meeting  Dear Stakeholders, The voting results for the 2022 Annual General Meeting are complete. Please see the results below. For more information on the 2022 Annual General