September 15 to 19, 2025 is Sewer Safety Week. This joint initiative is promoted by Ontario Safety Partners OOC, Enbridge Gas, TSSA, Utilities Kingston, and Kitchener Utilities to raise awareness about sewer safety inspections (SSI). SSIs can save lives! Some underground natural gas pipes may have been unintentionally installed through sewer pipes – a situation known as a sewer cross bore.
Dear Stakeholders, Ontario One Call will be hosting two virtual webinars to discuss our proposed new fee model as part of our legislated cost recovery mandate. These sessions will provide an overview of the proposed changes, the reasons behind them, and the benefits of moving to a sustainable funding model. Webinar Dates Both webinars
Ontario One Call will be initiating stakeholder consultations beginning today, September 3, 2025, on new fee proposals in support of achieving cost recovery. To fulfill its public safety mandate, Ontario One Call has invested significantly in technology, service improvements, safety promotion, and regulatory enhancements. These efforts have driven a broad organizational transformation, resulting in greater stakeholder
Following a comprehensive search process conducted in partnership with an executive recruitment firm, the Board of Directors is pleased to announce that Mr. Mitch Panciuk is the new President and CEO of Ontario One Call succeeding Mr. Jim Keech, who has led the organization with dedication over the past three years. Mr. Panciuk brings a wealth
Discover What’s Ahead: Ontario One Call Conference & Trade Show 2025 We’re excited to unveil the program for the upcoming Ontario One Call Conference & Trade Show, taking place October 22–24, 2025, at the Blue Mountain Village Conference Centre. This three-day event will explore the past, present, and future of safe excavation showcasing Ontario One Call’s transformation
Keep your crew safe and your projects efficient, all in less than an hour. KnowR!sk offers concise, focused training on excavation safety and risk awareness to help prevent errors and improve project outcomes, all in short lessons tailored for real workdays. Built utilizing research studies and industry feedback, each micro-credential is packed with practical insights,
Fewer errors. Fewer delays. More confidence. Whether you’re entering the field or refreshing your skills. GroundWork is designed to help you succeed! GroundWork breaks down Ontario One Call’s locate request process into short, 15-minute modules that walk you through what to do, how to do it, and why it matters. This updated course is interactive,
Ontario One Call’s 2024 Annual Report is now available on our website. This document reports on the progress the organization made in 2024 and it includes a summary of business goals and activities, accomplishments, and statistics. Interested stakeholders can review it here (PDF).
Starting today, Ontario One Call transitioned to an upgraded phone system to serve you better. The current phone numbers remain unchanged. While you may notice a different voice and an updated phone menu when you call, be assured that you’re still reaching the same team dedicated to supporting you. Our Support Services team remains available
Every year, thousands of digs happen across Ontario, but not all of them happen safely. At Ontario One Call, we’re committed to building a culture of safety, and that means raising awareness where it counts. That’s why we’re excited to share our latest conversation on The Landscape Ontario Podcast, featuring Jean Lépine, Chief Strategy Officer
