Ontario One Call, the province’s Public Safety Administrative Authority responsible for promoting and facilitating safe excavation, and Landscape Ontario, the premier association representing the landscape horticulture trades in the province, have signed a Memorandum of Understanding to promote a stronger culture of safety and damage prevention across Ontario’s landscape and horticultural sector. The partnership reflects
Category: News
GroundWork and KnowR!sk Courses Now on a New Learning Platform
Get Certified in Safe Digging and Locate Accuracy Ontario One Call’s GroundWork and KnowR!sk courses are now hosted on a new learning platform, designed to make training faster, easier, and more accessible for busy professionals. Whether you are in the field or managing locate requests, the platform offers smoother navigation and self-paced, modular lessons while delivering the same
Ontario One Call Releases Updated Rules for Underground Infrastructure Owners and Excavators
Ontario One Call has published the newly approved Ontario One Call Rules for Underground Infrastructure Owners and Excavators. These updates reflect annual clarifications, formatting improvements, and necessary amendments aligned with recent changes to the Ontario Underground Infrastructure Notification System Act, accompanying regulations, and OOC’s Memorandum of Understanding obligations. This year’s revisions include updates related to
Live Chat Now Available
At Ontario One Call, we are committed to making your experience smoother, faster, and more responsive. We are launching a Live Chat function in two areas: This new feature will allow you to connect directly with a Live Customer Support Specialist who can assist with locate requests, answer questions, and help you find the information you need. This enhancement is part of
Legislative Update – Signs in School Zones with Municipal Speed Cameras
Overview The “Building a More Competitive Economy Act” has passed third reading in the Legislature. Ontario One Call is supporting the work needed to install signs in school zones by ensuring safe digging and facilitating timely underground infrastructure locates. Scope of the Project ▪️40 Municipalities have municipal speed cameras in use across Ontario. ▪️Municipal speed
Ontario One Call Annual Meeting – Voting Results
On October 22, 2025, Ontario One Call held its Annual Meeting at 4 p.m. as part of our Conference and Trade Show. The meeting, hosted in person at Blue Mountain Village Conference Centre, adjourned at 4:30 p.m. Members cast 33 total votes (Proxies and Digital Ballots combined). All motions before the Membership were supported. The details
NOTICE OF ONTARIO ONE CALL’S 2025 ANNUAL MEETING
Join us in person on October 22, 2025, at 4 PM EDT October 9, 2025 – Ontario One Call (OOC) hereby gives notice of an annual meeting of the Members under section 6.02 of By-law No. 1. This meeting is open to OOC Members and non-members (including the public), but attendance for Members and non-members requires advance
SEWER SAFETY WEEK STARTS TODAY!
September 15 to 19, 2025 is Sewer Safety Week. This joint initiative is promoted by Ontario Safety Partners OOC, Enbridge Gas, TSSA, Utilities Kingston, and Kitchener Utilities to raise awareness about sewer safety inspections (SSI). SSIs can save lives! Some underground natural gas pipes may have been unintentionally installed through sewer pipes – a situation known as a sewer cross bore.
Ontario One Call’s Cost Recovery Model Consultation Webinars
Dear Stakeholders, Ontario One Call will be hosting two virtual webinars to discuss our proposed new fee model as part of our legislated cost recovery mandate. These sessions will provide an overview of the proposed changes, the reasons behind them, and the benefits of moving to a sustainable funding model. Webinar Dates Both webinars
Cost Recovery Fees Stakeholder Consultation September 3 – October 10, 2025
Ontario One Call will be initiating stakeholder consultations beginning today, September 3, 2025, on new fee proposals in support of achieving cost recovery. To fulfill its public safety mandate, Ontario One Call has invested significantly in technology, service improvements, safety promotion, and regulatory enhancements. These efforts have driven a broad organizational transformation, resulting in greater stakeholder