Ontario One Call is excited to announce our Call for Papers for our 2025 Conference and Trade show October 22-24, 2025 Blue Mountain Conference Centre, Blue Mountains, ON. We are requesting papers for the following topics and encourage papers relevant to our conference theme “Innovation in the Damage Prevention Industry.” To be considered, complete the submission
The countdown is on! Be a part of this exciting industry event — Ontario One Call’s Conference and Trade Show — where innovation and collaboration come together to shape the future of damage prevention. October 22-24, 2025. Blue Mountain, ON. Join hundreds of industry professionals for an unforgettable event where you will: Whether you’re here to connect,
Dear Stakeholder, We heard your feedback regarding relocate requests. Excavators can make a relocate request (essentially a copy of a previous locate request) when their project is continuing past a locate expiry and their digging is occurring at the same location with the same dig perimeters. If any of your locates are approaching expiry and
Ontario is facing a rising threat to public safety, essential services, and critical infrastructure due to excavations occurring without locates being requested before digging. Despite it being the law, many people do not request locates, putting lives at risk and leading to costly damage across the province. New data from November 2024 Ontario One Call Awareness Research reveals
Starting Friday, March 7th, our portal will have a refreshed look! The update includes improved contrast and readability, enhancing your overall user experience. Functionality will remain the same. Please note that there will be about 60 minutes of downtime on Thursday evening as we deploy the update. This will not affect Emergency, Priority 0, or
Ontario One Call (OOC) publishes 2025 Business Plan — an ambitious roadmap designed to ensure we fulfill our safety mandate while evolving into a modern, innovative regulator. This business plan is more than just a document — it’s a strategic blueprint that guides our evolution. It outlines specific goals, action plans and measurable outcomes to
Dear Stakeholder, As requirements under the Ontario Underground Infrastructure Notification System Act, 2012 (the Act) have changed over time, Ontario One Call has continually adapted to ensure its offerings support a robust locating system throughout the province, with a view of promoting safety and efficiency, as well as supporting underground infrastructure owners’ compliance efforts. Changes to the
Beginning March 28, 2025, Ontario One Call will transition to an online-only submission process for homeowner locate requests. This change is designed to streamline processes, improve accuracy, and enhance service efficiency. Here are the key details you need to know: What Is Changing? Effective March 28, 2025, homeowners must submit all locate requests through our
The Ontario government proposed changes to the OUINS Act. These amendments were debated in the Legislature and were passed on December 4, 2024. They are now in effect.These changes are designed to improve the efficiency, safety, and effectiveness of the locate process across Ontario. Key Highlights The amendments establish a new process that allows Underground
As part of our Digital Transformation, we are introducing an improved Locate Request Sharing Service to help excavators save time and resources. Sharing locates can be done by including another excavator’s contact information in the locate request. If that’s not possible, you can now share your locate requests in an improved format with other contractors if their digging
