Building a Culture of Safety: Ontario One Call & Landscape Ontario Partner to Promote Safe Excavation 

Ontario One Call, the province’s Public Safety Administrative Authority responsible for promoting and facilitating safe excavation, and Landscape Ontario, the premier association representing the landscape horticulture trades in the province, have signed a Memorandum of Understanding to promote a stronger culture of safety and damage prevention across Ontario’s landscape and horticultural sector.  The partnership reflects

GroundWork and KnowR!sk Courses Now on a New Learning Platform

  Get Certified in Safe Digging and Locate Accuracy Ontario One Call’s GroundWork and KnowR!sk courses are now hosted on a new learning platform, designed to make training faster, easier, and more accessible for busy professionals.  Whether you are in the field or managing locate requests, the platform offers smoother navigation and self-paced, modular lessons while delivering the same

Ontario One Call Releases Updated Rules for Underground Infrastructure Owners and Excavators  

Ontario One Call has published the newly approved Ontario One Call Rules for Underground Infrastructure Owners and Excavators. These updates reflect annual clarifications, formatting improvements, and necessary amendments aligned with recent changes to the Ontario Underground Infrastructure Notification System Act, accompanying regulations, and OOC’s Memorandum of Understanding obligations.   This year’s revisions include updates related to

Live Chat Now Available

At Ontario One Call, we are committed to making your experience smoother, faster, and more responsive.  We are launching a Live Chat function in two areas:  This new feature will allow you to connect directly with a Live Customer Support Specialist who can assist with locate requests, answer questions, and help you find the information you need. This enhancement is part of

Legislative Update – Signs in School Zones with Municipal Speed Cameras

Overview The “Building a More Competitive Economy Act” has passed third reading in the Legislature. Ontario One Call is supporting the work needed to install signs in school zones by ensuring safe digging and facilitating timely underground infrastructure locates. Scope of the Project ▪️40 Municipalities have municipal speed cameras in use across Ontario. ▪️Municipal speed

SEWER SAFETY WEEK STARTS TODAY!

September 15 to 19, 2025 is Sewer Safety Week. This joint initiative is promoted by Ontario Safety Partners OOC,  Enbridge Gas, TSSA, Utilities Kingston, and Kitchener Utilities to raise awareness about sewer safety inspections (SSI). SSIs can save lives! Some underground natural gas pipes may have been unintentionally installed through sewer pipes – a situation known as a sewer cross bore.

Cost Recovery Fees Stakeholder Consultation September 3 – October 10, 2025

Ontario One Call will be initiating stakeholder consultations beginning today, September 3, 2025, on new fee proposals in support of achieving cost recovery.  To fulfill its public safety mandate, Ontario One Call has invested significantly in technology, service improvements, safety promotion, and regulatory enhancements. These efforts have driven a broad organizational transformation, resulting in greater stakeholder