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Latest News

  • New Continuation to Dig After Expiry of Validity Period Regulation

    Following consultations with the industry, the Ministry of Public and Business Service Delivery and Procurement made a new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 (the “Act”) that prescribes circumstances where digging may continue beyond the locate validity period without having to request a new locate.  If the dig site meets the circumstances set

  • New Complaint Form for Ontario One Call Services

    To better support our stakeholders, Ontario One Call has introduced a new External Complaint Form. This form allows individuals to submit complaints related to Ontario One Call’s service.  The form is available through the Contact Us section of our website and helps ensure that service-related concerns are received and reviewed by the appropriate team.  Before You Submit a Complaint  This form is


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