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Latest News

  • Improvements to Locate Request Processing Coming September 10

    Ontario One Call is introducing enhancements to locate request processing designed to improve efficiency and reduce request suspensions.  The system update is scheduled to take effect on the evening of September 9, 2026, and users will begin seeing these improvements in request handling on September 10.  How Locate Request Processing Is Evolving  The way you

  • Ontario One Call Updates: New Regulation, System Improvements and Events

    Dear Stakeholders, Ontario One Call has several important updates to share. Here’s what’s covered in this newsletter: Continuation to Dig After Expiry of Validity Period Regulation Takes Effect November 1 A new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 will come into effect on November 1, 2026, creating a new pathway for eligible excavation

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