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News & Events

Latest News

  • Improvements to Locate Request Processing Coming September 10

    Ontario One Call is introducing enhancements to locate request processing designed to improve efficiency and reduce request suspensions.  The system update is scheduled to take effect on the evening of September 9, 2026, and users will begin seeing these improvements in request handling on September 10.  How Locate Request Processing Is Evolving  The way you

  • Ontario One Call Updates: New Regulation, System Improvements and Events

    Dear Stakeholders, Ontario One Call has several important updates to share. Here’s what’s covered in this newsletter: Continuation to Dig After Expiry of Validity Period Regulation Takes Effect November 1 A new regulation under the Ontario Underground Infrastructure Notification System Act, 2012 will come into effect on November 1, 2026, creating a new pathway for eligible excavation

  • Update Email Safelists for Ontario Dig Authority Communications

    Dear Stakeholders,  As we continue preparations for our transition to Ontario Dig Authority on October 1, 2026, we are sharing important information to help ensure uninterrupted delivery of critical operational communications. As part of this transition, we will be introducing a new email domain for delivering critical operational notifications related to locate requests, ticket activity, underground infrastructure communications, and other

  • NOTICE OF ONTARIO ONE CALL’S 2026 ANNUAL MEETING

    Join us on October 1, 2026, at 3:30 PM EDT  August 20, 2026 – Ontario One Call (OOC) hereby gives notice of an annual meeting of the Members under section 6.02 of By-law No. 1. This meeting is open to OOC Members and non-members (including the public), but attendance for Members and non-members requires advance registration. Non-member attendees

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